National Poisons Information Service

A service commissioned by Public Health England



Members of the public seeking specific information on poisons should contact:


In England and Wales:

NHS Direct - 0845 4647 or 111


In Scotland:

NHS 24 - 08454 24 24 24


In Republic of Ireland:

01 809 2166


In N Ireland:

Contact your local GP or pharmacist during normal hours; click here (www.gpoutofhours for GP services Out-of-Hours.


Healthcare professionals seeking poisons information should consult:

National Poisons Information Service

The National Poisons Information Service (NPIS) is the UK Departments of Health approved, and Public Health England commissioned, national service that provides expert advice on all aspects of acute and chronic poisoning.


The service comprises four individual Units, based in Birmingham, Cardiff, Edinburgh and Newcastle. Each Unit is staffed by Consultant Clinical Toxicologists and Specialists in Poisons Information who work together to provide a seamless national service that has been established for 50 years.


In line with Departments of Health wish, the NPIS promotes, supports and develops best practice for the management of cases of poisoning in NHS facilities.


The National Poisons Information Service is the service to which frontline NHS staff turn for advice on the diagnosis, treatment and care of patients who have been - or may have been - poisoned, either by accident or intentionally.


NPIS provides essential support for NHS healthcare professionals, assisting them in ensuring optimal care for patients in cases of serious poisoning, and, where toxicity is low, offering advice to minimise unnecessary hospital attendances and admissions.


NPIS is funded mainly through ‘Government Grant in Aid’ from the UK Health Departments, some contract income and some research income.


The National Poisons Information Service does not accept enquiries from the public but supports NHS Direct and NHS24 to answer such queries. - 0845 4647 or 111 - 08454 24 24 24