NPIS

NPIS services

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Please note that the NPIS does not provide information directly to the general public

Members of the public should contact NHS Direct or NHS24

Call NHS Direct 24 hours a day on 0845 46 47.Visit NHS Direct Online at www.nhsdirect.nhs.uk.

Confidential health advice and information service for Scotland

 

What services does NPIS provide?

The services provided by NPIS are outlined below.

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Provision of information on suspected poisonings or exposures to a large range of substances including medicines,  drugs of abuse, household and industrial chemicals, and complimentary and alternative medicines.

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Advice on the effects of drug and chemical exposures during pregnancy via the UK Teratology Information Service.

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Maintaining a registry of data on the composition of consumer products via the NPIS Product Data Centre.

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Horizon scanning and summary of the current scientific literature about poisoning via the NPIS publication  Current Awareness in Clinical Toxicology.

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Tablet identification services.

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Location of antidotes.

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Location of laboratory assays that may be required in the treatment of poisoning.

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Education for NHS staff about the management of poisoning.

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Research about poisoning and clinical toxicology.

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Advice to Government bodies and other organisations about toxicological issues.

These services are not for members of the public; NPIS supports NHS Direct (England and Wales) and NHS 24 (Scotland) in providing advice to members of the public.

Northern Ireland is served by the Northern Ireland Regional Medicines and Poison Information Service in Belfast during the daytime and uses the NPIS out of hours.

Calls from Ireland are handled by the NPIS between 10pm and 8am.

How is the service organized nationally?

Although the NPIS is provided by Units embedded in separate NHS Trusts, a uniform National service is ensured by the following arrangements:

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Each Unit holds a contract for provision of services to the Health Protection Agency. These contracts are in a common format and include key performance indicators;

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All NPIS Units work to common national standards as detailed in agreed operational procedures;

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All telephone enquiries are recorded on the UK Poisons Information Database (UKPID), software specifically developed for this purpose. Comprehensive data protection arrangements are in place;

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The NPIS Clinical Standards Group meets quarterly to develop and finalise clinical advice and discuss clinical governance issues. In addition, the Group discusses urgent issues more frequently by teleconference;

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The TOXBASE editing group meets quarterly to edit and agree TOXBASE entries;

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Joint NPIS Commissioning meetings take place quarterly to discuss NPIS policy issues. In addition, each Unit will have at least one formal meeting with commissioners each year to review progress against their contract and to agree a contract and budgets for the subsequent year;

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NPIS Continuing Professional Development meetings take place quarterly, with the location rotating around the NPIS Units. These are open to all NPIS staff and have sessions designed for information scientists and for clinicians;

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The UKPID user group meets regularly to discuss issues relating to enquiry logging software.

How is the quality of services assured?

The quality of services provided by NPIS is assured by:

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Appropriate induction, training and assessment of staff;

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Continuing professional development opportunities;

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Formal audit of advice provided;

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The availability of 24h consultant support;

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An annual stakeholder feedback exercise.

How is NPIS funded?

NPIS is funded mainly through ‘Government Grant in Aid’ from the UK Health Departments, some contract income and some research income. The NPIS programme costs some £3.5 million. Medical staff costs are 26% of the expenditure, specialists in poisons information (SPIs) 54%, and all other supporting costs 20%.

What information is available on the activity of NPIS?

Details of the activity of NPIS is provided in an Annual Report.

National Poisons Information Service - Annual Report 2007/2008

National Poisons Information Service - Annual Report 2006/2007

National Poisons Information Service - Annual Report 2005/2006

 

What government bodies does NPIS advise?

NPIS Units also provide information and advice to the following:

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Health Protection Agency (HPA);

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Medicines and Healthcare products Regulatory Agency (MHRA);

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Department for Environment Food and Rural Affairs (DEFRA);

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Pesticide Safety Directorate(PSD);

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British National Formulary (BNF);

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Advisory Council on the Misuse of Drugs (ACMD);

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Ministry of Defence (MoD);

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Healthcare Commission.

 

Last updated 02 March 2009